Welcome to the Help Center for Students

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Need help? We want to make sure you have a positive experience while using our Vista Higher Learning programs. Here you will find resources about getting started in VHL Central and innovative ways to utilize the technology used in courses on VHL Central.

 

CONTACT US

  • From the Help menu (while completing assignments in your instructor's Supersite 3.0, Portales, Portails, or Senderos course)
    • Report a technical problem
    • Report a content problem
    • Chat with an agent 
  • Submit a request for help 24/7.

 

GET LIVE HELP VIA CHAT

  • Mon-Thu 8:00am - 12:00am EST
  • Fri 8:00am - 10:00pm EST
  • Sat 11:30am - 8:00pm EST (School & Semester Start Only)
  • Sun 11:30am - 11:00pm EST

 

GET LIVE HELP VIA PHONE

  • Mon-Fri 8:00am - 9:00pm EST
  • Sat 11:30am - 8:00pm EST (School & Semester Start Only)
  • Sun 11:30am - 9:00pm EST

 

OBSERVED HOLIDAYS

Vista Higher Learning live support services are not available on a few holidays. You may submit requests for help on these days via our online request for help form. An agent will respond to your request during regular service hours.

  • New Year's Day (and the day before or after)
  • Memorial Day
  • Independence Day (July 4)
  • Thanksgiving (and the Friday after)
  • Christmas (and the day before or after)